• All orders are dispatched within 1-2 working days (excluding weekends and bank holidays. 

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• Addresses cannot be modified after the order has been placed 

• Buyers are responsible for any duties or customs charges that may be incurred 

• We are not responsible for standard shipping lost or stolen packages.

• Please understand that some factors like weather, high postal traffic, and the performance of Courier companies are outside of our control. Royal Mail delivery times are best estimated but there can be delays – please bear this in mind when buying gifts. Please contact us with your order number if the estimated time of arrival has gone by and you have not yet received your order.

• The international shipping may take up to 6 weeks.

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